NOTICE ON FILING CUSTOMERS’ COMPLAINTS

NOTICE ON FILING CUSTOMERS’ COMPLAINTS

 According to Article 6. Paragraph 1. of the Law on Provision of Tourism Services and Pursuant to Article 10. Paragraph 3. of the Law on Consumer Protection (Official Gazette No. 41/14, 110/15, 14/19 ) we inform our clients that complaints regarding the quality of our services can be submitted in Complaints Book at the counter or in wrriten form to our adress :

SERVISNI CENTAR TROGIR D.O.O.

Put brodograditelja 16,

21220 Trogir

 

Through e-mail:  marina@sct.hr

 

By telefax: + 385 (0) 21 444 601

 

You can also submit your complaint personally in our offices.

We will confirm receipt of your complaint in writing without delay.

You will receive a response to your complaint in writing within 15 days of receipt of the complaint. Required information: name and surname of the person filing the complaint, the exact address for submission of responses.